Frequently Asked Questions
What is a domain?
A domain is like an address for a website. It’s a human-friendly name, such as yourbusiness.com, that helps people find and access websites easily. Behind the scenes, computers use numerical IP addresses, but domains make it simpler for us to remember and use the internet. Once purchased, domains are renewed annually.
What happens when I don't renew my domain?
When a domain expires and isn’t renewed on time, it first enters a grace period where the owner can still renew it without extra fees. If they fail to do so, the domain moves into the Redemption Period, where it is temporarily removed from the system. The owner can still reclaim it, but the process is more complicated and requires paying both the renewal and a redemption fee. If no action is taken during this period, the domain may be released for anyone to register it as theirs.
What is website hosting?
Think of your domain as your website’s address, like yourbusiness.com. Now, hosting is like renting a home for your website to live at that address. The hosting service provides the space (on servers) where your website’s files and content are stored. When people type your domain into their browsers, hosting makes sure your website shows up and is accessible on the internet. So, your domain is the address, and hosting is the home where your website lives.
How do I get custom email accounts?
We see that you want to look more professional, good job! Website hosting allows you to have custom email accounts, for example jessica@yourbusiness.com. In order to have custom email accounts like these, you need to have a domain AND website hosting active.